The Engineering Reality of Monitoring Real-Time Conversations
Explore the technical challenges of building real-time conversation monitoring systems, from handling massive concurrency to integrating AI for instant analysis.
Read more →In today’s digital landscape, users expect instant feedback and real-time interactions. Whether it’s a chat application, collaborative document editing, live dashboards, or multiplayer games, real-time features have become table stakes for modern web applications.
While many frameworks struggle to implement real-time functionality efficiently, Elixir and Phoenix make it feel effortless. Built on the battle-tested Erlang VM (BEAM), Elixir was designed from the ground up for exactly this kind of challenge: handling thousands of concurrent connections with minimal latency and maximum reliability.
In this guide, we’ll explore how to build production-ready real-time applications with Elixir and Phoenix, and why this technology stack is revolutionizing how developers approach real-time features.
Before diving into implementation details, let’s understand what makes Elixir uniquely suited for real-time applications.
Elixir runs on the BEAM VM, which uses lightweight processes (not OS threads) that are incredibly cheap to create and manage. Each process:
What this means in practice: You can easily run millions of processes on a single server. Each WebSocket connection, chat room, or user session can have its own dedicated process without worrying about resource exhaustion.
Real-world impact:
Real-time applications need to be resilient. Network issues, unexpected errors, and edge cases are inevitable when dealing with thousands of concurrent connections.
Elixir’s “let it crash” philosophy combined with supervision trees means:
The BEAM VM’s scheduler ensures fair distribution of work across CPU cores, and its garbage collector is optimized for low-latency scenarios. This translates to:
Phoenix is to Elixir what Rails is to Ruby—but with performance that leaves traditional frameworks in the dust. Phoenix provides two powerful tools for building real-time features:
Phoenix Channels provide a simple, powerful abstraction over WebSockets for bidirectional communication.
Basic Channel Example:
# lib/my_app_web/channels/room_channel.ex
defmodule MyAppWeb.RoomChannel do
use MyAppWeb, :channel
@impl true
def join("room:" <> room_id, _params, socket) do
# Authorize and join the room
{:ok, assign(socket, :room_id, room_id)}
end
@impl true
def handle_in("new_message", %{"body" => body}, socket) do
# Broadcast message to everyone in the room
broadcast!(socket, "new_message", %{
body: body,
user: socket.assigns.user_id,
timestamp: DateTime.utc_now()
})
{:noreply, socket}
end
@impl true
def handle_in("typing", _params, socket) do
# Broadcast typing indicator to others
broadcast_from!(socket, "user_typing", %{
user: socket.assigns.user_id
})
{:noreply, socket}
end
end
Client-Side JavaScript:
import {Socket} from "phoenix"
let socket = new Socket("/socket", {
params: {token: userToken}
})
socket.connect()
let channel = socket.channel("room:lobby", {})
channel.on("new_message", payload => {
renderMessage(payload)
})
channel.on("user_typing", payload => {
showTypingIndicator(payload.user)
})
// Send a message
document.querySelector("#send-btn").addEventListener("click", () => {
channel.push("new_message", {
body: document.querySelector("#message-input").value
})
})
// Join the channel
channel.join()
.receive("ok", resp => console.log("Joined successfully"))
.receive("error", resp => console.log("Unable to join", resp))
What you get for free:
Phoenix LiveView is revolutionary: build rich, real-time user experiences without writing JavaScript. The server pushes DOM updates over WebSocket, and LiveView applies them efficiently.
Simple Counter Example:
# lib/my_app_web/live/counter_live.ex
defmodule MyAppWeb.CounterLive do
use MyAppWeb, :live_view
@impl true
def mount(_params, _session, socket) do
{:ok, assign(socket, :count, 0)}
end
@impl true
def render(assigns) do
~H"""
<div>
<h1>Count: <%= @count %></h1>
<button phx-click="increment">+</button>
<button phx-click="decrement">-</button>
</div>
"""
end
@impl true
def handle_event("increment", _params, socket) do
{:noreply, assign(socket, :count, socket.assigns.count + 1)}
end
@impl true
def handle_event("decrement", _params, socket) do
{:noreply, assign(socket, :count, socket.assigns.count - 1)}
end
end
That’s it! You now have a real-time, interactive UI with automatic state synchronization between client and server. No Redux, no API endpoints, no JavaScript state management.
Advanced LiveView Example: Real-Time Dashboard:
defmodule MyAppWeb.DashboardLive do
use MyAppWeb, :live_view
@impl true
def mount(_params, _session, socket) do
if connected?(socket) do
# Subscribe to real-time updates
Phoenix.PubSub.subscribe(MyApp.PubSub, "metrics")
:timer.send_interval(1000, self(), :update_metrics)
end
{:ok, assign(socket,
active_users: 0,
requests_per_second: 0,
avg_response_time: 0
)}
end
@impl true
def render(assigns) do
~H"""
<div class="dashboard">
<div class="metric-card">
<h3>Active Users</h3>
<p class="metric-value"><%= @active_users %></p>
</div>
<div class="metric-card">
<h3>Requests/sec</h3>
<p class="metric-value"><%= @requests_per_second %></p>
</div>
<div class="metric-card">
<h3>Avg Response Time</h3>
<p class="metric-value"><%= @avg_response_time %>ms</p>
</div>
</div>
"""
end
@impl true
def handle_info(:update_metrics, socket) do
metrics = MetricsCollector.get_current_metrics()
{:noreply, assign(socket,
active_users: metrics.active_users,
requests_per_second: metrics.rps,
avg_response_time: metrics.avg_response_time
)}
end
@impl true
def handle_info({:metric_update, metric, value}, socket) do
{:noreply, assign(socket, metric, value)}
end
end
The dashboard automatically updates in real-time without any JavaScript fetch calls or polling!
Perfect for Elixir’s strengths: many concurrent connections, message broadcasting, presence tracking.
Implementation approach:
Benefits:
Think Google Docs-style collaboration: multiple users editing the same document simultaneously.
Implementation approach:
Benefits:
Display real-time metrics, monitoring data, or business analytics.
Implementation approach:
Benefits:
Turn-based or real-time multiplayer gaming experiences.
Implementation approach:
Benefits:
Real-time activity feeds, notifications, or news updates.
Implementation approach:
Benefits:
Phoenix Presence makes it trivial to track who’s online:
defmodule MyAppWeb.RoomChannel do
use MyAppWeb, :channel
alias MyAppWeb.Presence
def join("room:" <> room_id, _params, socket) do
send(self(), :after_join)
{:ok, assign(socket, :room_id, room_id)}
end
def handle_info(:after_join, socket) do
# Track this user's presence
{:ok, _} = Presence.track(socket, socket.assigns.user_id, %{
online_at: inspect(System.system_time(:second)),
username: socket.assigns.username
})
# Send current presence list to user
push(socket, "presence_state", Presence.list(socket))
{:noreply, socket}
end
end
Client-side:
let presences = {}
channel.on("presence_state", state => {
presences = Presence.syncState(presences, state)
renderUsers(presences)
})
channel.on("presence_diff", diff => {
presences = Presence.syncDiff(presences, diff)
renderUsers(presences)
})
Elixir makes it easy to scale across multiple servers:
# lib/my_app/application.ex
def start(_type, _args) do
children = [
# ...other supervisors
{Phoenix.PubSub, name: MyApp.PubSub},
MyAppWeb.Endpoint,
{Cluster.Supervisor, [topologies(), [name: MyApp.ClusterSupervisor]]}
]
opts = [strategy: :one_for_one, name: MyApp.Supervisor]
Supervisor.start_link(children, opts)
end
defp topologies do
[
my_app: [
strategy: Cluster.Strategy.Kubernetes.DNS,
config: [
service: "my-app-service",
application_name: "my_app"
]
]
]
end
With just this configuration, your Phoenix application automatically:
No manual configuration needed!
Protect your real-time features from abuse:
defmodule MyAppWeb.RoomChannel do
use MyAppWeb, :channel
# Rate limit: 10 messages per 10 seconds
@rate_limit_window 10_000
@max_messages 10
def handle_in("new_message", params, socket) do
case check_rate_limit(socket) do
:ok ->
process_message(params, socket)
{:error, :rate_limited} ->
{:reply, {:error, %{reason: "Rate limited. Slow down!"}}, socket}
end
end
defp check_rate_limit(socket) do
now = System.system_time(:millisecond)
messages = socket.assigns[:recent_messages] || []
# Filter messages within the time window
recent = Enum.filter(messages, fn ts -> now - ts < @rate_limit_window end)
if length(recent) < @max_messages do
:ok
else
{:error, :rate_limited}
end
end
end
For high-throughput scenarios, consider using MessagePack or Protocol Buffers instead of JSON:
# config/config.exs
config :phoenix, :format_encoders,
msgpack: MessagePack
# Channel with binary encoding
socket "/socket", MyAppWeb.UserSocket,
websocket: [
serializer: [{Phoenix.Socket.V2.MessagePackSerializer, "~> 2.0.0"}]
]
Only send what changed:
def handle_info(:update, socket) do
# ❌ Bad: Re-assign everything
# {:noreply, assign(socket, :data, fetch_all_data())}
# ✅ Good: Only update what changed
new_items = fetch_new_items(socket.assigns.last_id)
{:noreply, update(socket, :items, &(&1 ++ new_items))}
end
For large lists, use streams in LiveView:
def render(assigns) do
~H"""
<div id="items" phx-update="stream">
<div :for={{dom_id, item} <- @streams.items} id={dom_id}>
<%= item.name %>
</div>
</div>
"""
end
Reduce server load from rapid events:
<input
type="text"
phx-keyup="search"
phx-debounce="300"
value={@query}
/>
Ready to build your first real-time application with Elixir? Here’s a quick roadmap:
# Install Elixir (via asdf, homebrew, or your package manager)
asdf install elixir latest
# Install Phoenix
mix archive.install hex phx_new
mix phx.new my_app --live
cd my_app
# Set up database
mix ecto.create
# Start the server
mix phx.server
Visit http://localhost:4000 and you’ll see your Phoenix app running!
Generate a LiveView:
mix phx.gen.live Chats Message messages content:text user:string
Update your router:
# lib/my_app_web/router.ex
live "/messages", MessageLive.Index, :index
live "/messages/new", MessageLive.Index, :new
Run migrations:
mix ecto.migrate
You now have a real-time message board!
Phoenix apps are easy to deploy:
Using Fly.io (recommended):
fly launch
fly deploy
Using Docker:
FROM elixir:1.15-alpine AS build
# ... build steps
FROM alpine:3.18
# ... runtime setup
Elixir is an excellent choice when you need:
✅ Perfect fit:
⚠️ Consider alternatives:
Building real-time features is one thing—building them at scale, with proper architecture, monitoring, and maintenance, is another challenge entirely.
At Async Squad Labs, we specialize in architecting and implementing production-grade real-time applications with Elixir and Phoenix. Our team has deep expertise in:
Whether you’re:
We bring the expertise to make your real-time project a success.
Real-time features are no longer optional—they’re expected. Users demand instant feedback, live updates, and seamless collaboration. The question isn’t whether to build real-time features, but how to build them efficiently, reliably, and at scale.
Elixir and Phoenix provide the answer. With unmatched concurrency, built-in fault tolerance, and developer-friendly abstractions like LiveView and Channels, they make building real-time applications not just possible, but genuinely enjoyable.
The technology that powers Discord’s millions of concurrent users, WhatsApp’s 900 million connections, and Pinterest’s real-time notifications is available to you today.
The tools are mature, the community is vibrant, and the success stories speak for themselves. Whether you’re building a chat application, collaborative tool, live dashboard, or the next big real-time platform, Elixir gives you the foundation to succeed.
Stop fighting your framework. Start building real-time features the way they were meant to be built.
Ready to bring your real-time vision to life? Contact Async Squad Labs to discuss how we can help architect and build your next real-time application with Elixir and Phoenix.
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